How would you describe your work style?
I work on a busy locum recruitment desk and so my work style has to be flexible, ready to accommodate any potential issues. We all know the best laid plans can go awry and so having flexibility in my day allows me time to sort out any issues with a placement (such as a locum doctor’s flight is cancelled and they’re stranded!).
What are your current goals?
To continually diversify my desk so that I can offer the candidates I work with varied and interesting roles. Another goal is to exceed targets for the 2017/2018 financial year which will require a lot of dedication and passion. I’m confident I’ll be able to achieve this.
What are your main activities in a typical working day?
First day calls, follow up calls and last day calls take up a large part of my day. It’s important to talk to your candidates regularly to check that they’re enjoying their assignment and that they’re happy. It’s also really important to be able to assist them with their next locum. This is the reason they joined Wavelength in the first place.
I also dedicate time each week to calling my top clients and checking in to see how their rosters are looking for the months ahead. I book my doctors up well in advance so being able to give my clients choice is really important – and it’s something they appreciate.
What do you believe are the key things that contribute to your success?
Listening! We have two ears and one mouth and we should use them in that order, which is difficult being a recruiter as we love to chat! By really listening to the person we’re on the phone to (or meeting face to face), it’s easier to be able to provide the service they’re after.
I also really enjoy building relationships with my clients and candidates and learning more about them outside of work - how many kids they have, what their hobbies are or what their next overseas travel plans are. It makes conversing with people that much more enjoyable and it’s nice to have common interests outside of work.
What do you enjoy most about working at Wavelength?